The Roomba manufacturer has sued SharkNinja for patent infringement before and has also had previous success in tackling patent infringement at the ITC. Glassdoor The material and information contained on these pages and on any pages linked from these pages are intended to provide general information only and not legal advice. iRobot steps up SharkNinja dispute as USITC begins This website uses cookies to improve your experience. [4], The company has its origins through Euro-Pro Operating LLC in 1994, when Mark Rosenzweig of Montreal, whose family had run the business for generations prior to its incorporation, developed steam cleaners and upright vacuums. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. For your peace of mind, we offer a free guarantee of up to 5 years**. From cleaner air to healthy hair, Shark is constantly creating innovative new ways to give you confidence in every area of your home. We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Ordered Wood Smoker Grill on 16th March 2023 and despite 3 emails to customer services I got no reply.The link attached to my order for tracking doesn't workSpoke with 2 agents 3 days apart and they told me it's been dispatched from warehouse..but couldn't provide DPD tracking number, asked them both to cancel my order ,they said ok..but clearly haven't as I havent received a cancellation emailMedia team told me the same story a week ago and now won't respond to my latest messagesDo I trust this company..NOWould I recommend them..NO, SharkNinja has the best customer services team we have ever encountered.Polite, immensely professional and helpful to gold star standard this team deserves the highest accolade, Hoover is amazing but customer service is horrendous. Following decades of success in the USA, Shark now enjoys global recognition with offices situated across the world and is proud to be part of JS Global, the worlds 3rd largest small household appliances-focused company dedicated to innovation and quality. SharkNinja (officially, SharkNinja Operating LLC) is a Chinese manufacturer of small appliances based in Hangzhou. BBB Serving Southeast Florida & the Caribbean. The employee data is based on information from people who have self-reported their past or current employments at SharkNinja. million verified professionals across 35 million companies. WebContact Us: Our Shark experts are here to help. SharkNinja Operating LLC - Company Profile and News He became interested in it at a young age, and has been honing his skills ever since. SharkNinja is 38% female and 62% male company-wide. Cheryl studied at Marist College. All Non-Robot Support: 1-855-427-5127 (203) 432-3621. They have no idea what they're doing, can't even find my order number with THEY gave ME. Diverse senior management experience in areas including supply chain, inventory management, finance, HR, large scale systems integration, cloud computing, data center management and change management, leading teams as large as 700 and budgets over $320M.Application experience includes Oracle EBS, Oracle Retail, Peoplesoft HR/Payroll, SAP ERP, Red Prairie, Manhattan, e3, SAP Hybris Commerce, Certona, Websphere Commerce, ATG, Sterling OMS and Endeca. Office Hours: By appointment. I also spent several years living in China leading organizations for both a large Chinese State Owned Enterprise and a billion dollar Irish Multinational, PCH International. (creator of the Shark and Ninja brands) Communication and the efficiency of the agents dealing with my enquiry was professional and helpful throughout!The vacuum is now back up and running. The five iRobot patents cover features including digital mapping and core Roomba technology, iRobot said. Come on Shark where is my Hoover? We'reproud to haveawardsandreviewsfor selected Shark products as we carry out extensive consumer testing in real homes to ensure our innovative technologies solve your real-life challenges, deliver exceptional performance that you can rely on, and make a difference to your everyday life. Warranty coverage applies to the original owner and to the original product only and is not transferable. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. WebSharkNinja. [11], In 2014, Dyson sued SharkNinja for infringement of three vacuum technology patents, but after four years courts ruled the patents had not been infringed. Gerardo Gonzalez loves cooking. I was even told once that they were to be dispatched, but this was obviously a lie because the next time I rang I was told there was no stock and hadn't been for some time. Mark Barrocas email address & phone number | SharkNinja (Reuters) SharkNinja Operating LLC, the privately held U.S. manufacturer of Ninja blenders and Shark vacuum cleaners, is exploring a sale that it hopes will value it at more than $1.5 billion including debt, people familiar with the matter said on Monday. The most common ethnicity at SharkNinja is White (57%). SharkNinja | Maker of Shark Cleaning & Ninja Kitchen 24% of SharkNinja employees are Hispanic or Latino. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Live agent support is available during Mon Fri 9am 9pm ET | Sat. To maintain its unrelenting consumer focus, and to protect each consumer-built brand, the household appliance manufacturer originally known as Euro-Pro was renamed SharkNinja in 2015. I do not see how 14 months use out of a product of this price is acceptable. Dun & Bradstreet, Inc. 2023. As the error was theirs I refused to pay for it to be returned. 27 Hillhouse Ave, Room 29. JS Global Lifestyle. This is insane, i got put on hold about 7 times and have been calling for several hours just for them to track down my order and update a simple address mistake. WebSharkNinja. Sharkninja Corporate Headquarters, Office Locations and Select from over 115 networks below to view available data about this business. WebSharkninja Operating Llc was founded in 2003, and is located at 89 A St Ste 100 in Needham. Argentina Australia Belgi 10% of the management team is Black or African American. Get contact details including emails and phone numbers Never again. Why should I pay to print an instruction booklet when it should have been supplied with an item I have just paid 330.00 for. Contact Us Shark Customer Service | Official Support & Help All rights reserved. The ITC confirmed last week that it had begun an investigation into products sold by SharkNinja, a Massachusetts-based home appliances manufacturer, following a complaint from iRobot. Frank Altschul Professor of International Economics. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 2 hoovers were sent out by mistake and so i contacted the company to arrange pick up of the second. WebSharkninja CEO and key executive team Sharkninja's Chief Commercial Officer, EVP is Neil Shah. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. We put the Harry vacuum cleaner (sometimes known as the Henry Pet) through its paces. Sharkninja Operating LLC SharkNinja CEO And Leadership: Executives and Demographics Search over 700 [8], In 2017, the company was acquired by CDH Private Equity from Weston Presidio and American Capital. As a matter of policy, BBB does not endorse any product, service or business. Similar Profiles. Additional information is available at www.sharkninja.com or by contacting Mark Rosenzweig at (617) 243-0235. The review is not gonna be published on sharkninja.es as it doesnt meet their standards, so Im going to publish my experience here.On another note I tried replacing the faulty part of the blender under warranty conditions and customer service required me to use the part and record the problem, even if I stated that the last time it was used it started emitting smoke, made the whole house smell like burned plastic and heated up the blended contents to a boiling point. Contact Us SharkNinja Phone, Email, Address, Customer Service I am an executive with a track record growing global consumer and industrial product businesses. Here are 8 tips for writing great reviews. The agent put the phone down on me. The products are fine but the persistent Emails that I'm getting is ridiculous.The unsubscribe link does not work and I cannot find a way to contact them from their web site as you have to state a reason then you gat an automated reply directing you back to the web site.Looks like I will have to report them to the ICO. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Website sharkninja.com Competitors View 20 SharkNinja competitors here. Up to 5 89 A ST STE 100 NEEDHAM, MA 02494 The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. WebContact Us: Our Ninja experts are here to help. Mark Rosenzweig Email & Phone Number - SharkNinja We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. Suggested companies are based on peoples browsing tendencies. All rights reserved. WebThis is an overview of the SharkNinja Needham campus or office location. Here we highlight five of the brands best models. The listing of verdicts, settlements, and other case results is not a guarantee or prediction of the outcome of any other claims. CEO email addresses Advised original model no longer available but they would replace with a new unit - told would be received within 5 working days of return. No credit card required. Sent them everything I have, product is good but would recommend not to buy from themagain .Very poor , inadequate customer service ! Seeking to find replacement cups for my Ninja Blender, and researching on the Shark/Ninja website to see if there was a replacement for my specific model, I telephoned Shark directly, as it appeared there were none for my specific model. SharkNinja has publicly criticised iRobot in the past over its litigious enforcement strategy, claiming in response to a 2019 lawsuit that the Roomba maker was trying to dominate the robot vacuum cleaner market through litigation and deny consumers the choice of robotic vacuum cleaners at affordable prices. The SharkNinja executive team is 10% female and 90% male. Whether you share your home with pets or suffer from allergies, theres something for everyone and every home. Mark Rosenzweig Mark Rosenzweig is the Founder of SharkNinja. Attorney Advertising. Poor response and 'call back tomorrow' attitude to telephone chasing. This United States corporation or company article is a stub. 9am 6pm ET. Senior Administrative Assistant: Noel Sardalla. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. WebA-Plan Group Ltd CEO, C Shuker - Email address and Phone number All directors of A-Plan Group Ltd: Twitter Page for A-Plan Group Ltd Postal Address and Map for A-Plan Group Ltd A-Plan Group Ltd Customer Service telephone : 09341484 (Active) Est.04/12/2014: A-plan Holdings: A-plan Holdings CEO, C Shuker - Email address and Boston Business Journal Despite requests over 3 days of chasing, unable to provide a VAT invoice. Live agent support is available during Mon Fri 9am 9pm ET | Sat. Specialties: General Management, International Business, Strategy, Leading and Developing Teams, Sales and Business Development, Strategic Accounts, WebGet Mark Barrocas's email address (m*****@sharkninja.com) and phone number (617-383-.) at RocketReach.