Bond; this is your SAUVIGNON BLANC Bordeaux 2006.. PRESENTING THE WINE SERVING WATER (right side of the guest) W: Excuse me Mam/Sir may I present to you your W: Mam/Sir? Open the wine key so the corkscrew and lever are both pointed towards the cork. If the wine is corked you would want to know that first, before pouring the wine to your guests wine glasses. Take into consideration important factors such as temperature, humidity, and air or light exposure. FINE-DINING script.docx - Welcoming Guest Receptionist: Wine Opening and Presenting a Bottle of Wine to Your Guest MADE SIMPLE According to the internet when it comes to wine opening, and presenting a bottle of wine to you guest, there are over 50 different ways to do it. This resulted in a permanent regular that guest ended up coming to visit us once a week instead of once a month and instead of buying one $80 bottle, the guest bought three $40 bottles." These can range from a 25-step process lasting 15 minutes to simply twisting off a cap. A clean white towel wrapped around the neck of the bottle can help you avoid drips between pours. Polytechnic University of the Philippines, Lyceum of the Philippines University - Batangas - Batangas City, FOOD-AND-BEVERAGE-SERVICE-SEQUENCE-updated-summer_7f8f0862eb58bb77af2938d640ed6719.doc, Unformatted text preview: Ladies and gentlemen, excuse me for a while, I'm just going to prepare your wine and your glasses. Its got a blade, a two-notch lever, and a screw. Refill all guests glass as soon as it is below 10% of the glass. 0000006593 00000 n Wine Opening and Presenting a Bottle of Wine to Your Guest MADE SIMPLE Presentation Always present the bottle on the right of the person who ordered the wine. CS201126012, by YHH websites uses cookies. Get sample Stationery, Formats, Hotel SOP's, Staff Training Tips, Job Descriptions and more. We are sorry, but the password is incorrect, or may not work anymore due to our recent transfer to the new web platform. The capsule should be cut at the lower lip of the bottleneck, at the front and back without moving or shaking the bottle itself. Bring a clean glass out to the table for each person that will be drinking wine. Wine refrigerators make it easy to control the temperature of your wines down to the degree. Yes, most states allow customers to take home an unfinished bottle of wine as long as it's resealed. Serving wine at the correct temperature brings out the best qualities in the wine. This helps with temperature control for chilled wines. Announce the name and the vintage of the wine, and obtain confirmation from host.Excuse me, Mr. After collecting bill you should count it to ensure everything is ok. W: Excuse me Maam/Sir would you like to have your Would you like to try the wine now Sir/Mam? Continue with Recommended Cookies. Pour the wine evenly, so that every person at the table gets an equal portion. 0000009496 00000 n WINE SERVER: can i have the menu maam ?HOST: abot menu WINE SERVER: thank you! Prepare the table according to the guests' orders: silverware, glasses, etc. 9. Present and serve the wine . Once it is in place, tighten your grip and lift the handle of the opener until only the tip of the cork is remaining in the bottle. I|s{SkF{o+S4F` -FZ*_CGEOFh4M#Q KG?[W;wl>@n,Ym|nn8c?$Lall/Xm*zV Some prefer bills to be taken by waiters and some prefers it should be done by guests themselves, settling in cash desk. Continue serving in a clockwise movement around the table. Always pour with the glass on the table and try to avoid contact between bottle and glass. We've created a simple guide to help you with your wine service. We can only reply to comments that include an email address. Pour approximately 30ml of wine into the hosts glass, await approval. Original Title: . Store the wines in the fridge when you're not drinking them. Proper Wine Service Should Be Automatic - Food and Beverage Underground Most wines available by the glass are kept behind the bar, and the bartender pours the single glass for the server to deliver. Take the wine order. The reason white wines are best served chilled is that they contain very little tannin and have a higher acidity than red wines. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. What sets a good wine key apart from the rest is the double-hinge feature. This video will train servers on proper wine presentation.. Learn how to introduce a speaker correctly with my sample script. script welcoming the guest.docx - Mis-en-place put Carefully carry the wine bucket to the guests table. Give every bottle of wine a proper presentation to the table and listen closely to the feedback so there are no misunderstandings. An average 750 ml bottle of wine will provide approximately five pours. Before using the wine key, present the bottle to the guest who ordered the wine. 0000000656 00000 n If a decanter is not available, offer to pour the wine into the glass so it may breathe in the glass. WINE-SERVICE-SEQUENCE-SCRIPT.docx - Course Hero When finish pouring the bottle, ask if guest would like to order another one. Each style of wine should be served at the appropriate temperature. Remove the spoiled bottle and return with a new bottle. Replace the original cork or screw cap and apply a tamper-evident seal to the bottle. As long as you create a balanced wine list with a range of price points, you can make it work for you. Purpose of presenting the wine Allowing the guest to see what they ordered, before opening it. Watch the face of the person who ordered for confirmation that you have brought the correct wine as you make the announcement. Make sure the label is facing the host and repeat the year, the winery and the type of wine to verify it is the correct one. This helps remove cork debris and dust from storage. Aside from being about presentation etiquette this step is important; if a guest accuses the server of bringing the wrong bottle after it has been poured, that mistake is now on the server. HOST:the taste good! View Leave bottles of wine that are to be served at room temperature at the edge of the table. Make sure they have the confidence to both suggest the best wines for each guest, and deliver, open, and pour that wine expertly. Click on any of the steps below to choose the section that most interests you: Determine Your State's Alcohol Laws Do You Live i, Whether you need to properly store a variety of wines for your restaurant or you're looking for long-term wine storage tips, there are a few things to always remember. Place the White wine in the ice bucket at an angle of 45 degrees. Ensure the label faces the guest each time the wine is poured. I will be back to get your order. Follow the 5 wine service steps below to serve your guests their favorite bottle. Our focus is your convenience order online from your laptop, desktop, or smartphone 24 hours a day, 7 days a week.