So the step we recommend is to get in touch with a background check agency (NCC or Checkr). Our chat and call support are available 24/7. The delivery drivers who discover this error message are very excited about the platform and would like to get to work and earn money as soon as possible. Privacy Policy. When you just sign up to be a Dasher Required fields are marked *. This is optional, but if you enter in a time frame, your dash will only be active during that time period. Most commonly, it affects new DoorDash drivers who have not yet been fully approved, or are missing critical information. You can indeed see the available schedule but when you want to tap the Save Dash button, an error message will appear saying Dasher must be active to schedule dashes. Delivery drivers work with the company as independent contractors. About the Dasher Welcome Kit. 4. 2. This rating is based on feedback from customers about their experience with you as their Dasher. Click on the "Settings" sub-tab. Choose whether or not to accept orders, find demand near you, and earn more instantly with promotions like Challenges and Peak Pay in the Dasher app. In some cases, it may have been a glitch in DoorDashs system. But Ive been working a few weeks and have completed over a hundred deliveries with DoorDash. Here we will also try to recommend some possible fixes that might help so that the error message doesnt reappear and you can start earning money with DoorDash again. The next step will be to consent to a background check, a vehicle check if applicable, and sign any additional disclosures and authorizations. Under normal circumstances, the driver account can be activated within one to two weeks. If you have become deactivated from DoorDashs platform, they do have an appeals process that you can follow in certain cases. In a big city like Sydney, a driver earning A$35 per hour is common. 5. Advice. The following is an example of screen captures of Dasher who experiencing a red card setup issue when trying to schedule or start a Dash now. Please try to report the store as closed using the app. You can use any car to drive, deliver, and earn. Since no two people have the same taste in gear, theres an online store so you can get the gear and equipment you want. Your email address will not be published. Its related to the Dasher red card. You will then be able to add your bank account information. In other cases, it can mean that your account has been disabled, either temporarily or permanently. But under ongoing situations activation can last more than one month. Your Dasher account isnt activated yet For example, DoorDash may only allow you to partake in deliveries for a limited amount of time, until your red card arrives. Plus, theres no minimum number of hours required, so you can work as little or as much as you want. To earn money, all you need is a smartphone and a mode of transportation, such as a car, bike, scooter, or motorcycle. Challenges let you earn extra money for completing a certain number of deliveries in a set amount of time. This means that they can work as long as they want and take as many shifts as they want. Note that even if your background check has passed and your bank account has been added, there may still be some delay until your account is fully activated even if the Dasher app prompts you to start your DoorDash. Click on the Settings sub-tab. This isnt uncommon, and you may be one of the drivers that is affected. Some DoorDash drivers shared online that they actually became deactivated after they had already been DoorDash drivers for some time. Doordash Shop and Deliver in Australia Is it worth your time and effort? . That includes knowing that you can easily get help when you need it. What they say is true, especially if in that area or city, DoorDash is not popular enough and only has a few delivery drivers. Unfortunately, there isnt really anything you can do to fix it, except to wait. I often hear drivers around asking about this, and today I felt it too. As an independent contractor, you have the freedom to drive whenever you want, wherever you want. And this issue seems to be related to the device's operating system driver, in this case, iOS and iPadOS on the iPhone and iPad device. I have never dashed before and it says i will get my red card and welcome kit after my first dash but I cant get my first dash done. Verify that you have completed the DoorDash sign-up process and activated your Red Card, and if you still get this error message, reach out to DoorDash support. Why can't I schedule a Dash, extend a Dash or Dash Now? Any ideas? A poor or unreliable internet connection can also prevent DoorDash from letting you schedule dashes. Go to the Schedule page. Order has been changed and updated Notification from DoorDash What does it mean? A DoorDash driver is considered active when they have fully completed DoorDashs sign-up process, which includes activating their Red Card and having your background check completed. Our advice, if you already have a Red Card in your hands just activate it. So if youre getting positive reviews and ratings, great job! Doordash Dasher Must Be Active to Schedule Dashes. Our signup process takes just a few minutes, and most Dashers can start earning within days. Dasher can not do anything about this. My entire library of courses, templates, cheat sheets and swipe files. When theres a system glitch The email notifying you that you have been deactivated will also contain a link and instructions, if applicable, for the appeals form, which you can also find here. This error message can affect both new Dashers, as well as long-time DoorDash drivers as well. You decide when, where, and how much you work*. Whether its the physical red card which is usually given when you are activated as a Dasher or the new virtual red card that can be used with Apple Pay or Google Pay. The reason is that this message does not only appear on newly registered drivers, but also on existing drivers who are actively working on the platform. Unfortunately, theres not a whole lot of information available on how DoorDash chooses who is moved back to the waiting list. Once you have provided all of the required information, you will be able to activate your account and start using Dasher! 2. Thats why some Dashers are working concurrently with Uber Eats or other platforms. The reason Im calling this message weird is that Im not a new Dasher. All Rights Reserved. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. DoorDash Weekly Payment Deposit to Bank Blocked What is it and How to Fix it? Second, being active also means completing orders promptly and efficiently. In addition, if the area and device you are using supports digital wallets such as Apple Pay and Google Pay, you can check the Red Card page in the Dasher app to check if your account is eligible to use a virtual Red Card. Your account might be deactivated Youll learn about what times of day are best for scheduling, how many dashes you should aim for, and more. If your appeal is successful then this error message should disappear by itself. Cookie Notice DoorDash Weekly Payment Deposit to Bank Blocked What is it and How to Fix it. One of them is to add a requirement for drivers in the area to activate the red card to be able to start or schedule a Dash. You can ask if your check results have been cleared? One of the most popular reasons is waiting for one of the most time-consuming procedures, namely background checks. Hourly pay is calculated using average Dasher payouts while on a delivery (from the time you accept an order until the time you drop it off) over a 90 day period and includes compensation from peak pay, tips, and other incentives. However, some checks can get very complicated to deal with, making it difficult for the computer system to provide a conclusive result. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi brand new Dasher here, Ive done a dozen deliveries with DoorDash this week and Im quite satisfied with the results. They will add more non-restaurant merchants to their platform. Menulog Driver Reimbursement for Long Wait Times at Restaurant, How much is it? I have contacted the DoorDash support team before, and they said that my Read more, Hi there, have you ever got an Unable to load data error message when you want to schedule a dash using the Dasher app on your iPhone. How Long Does It Take for Modge Podge to, This website uses cookies to improve your experience. Every time I get the error message of dasher must be active to schedule dashes. One Read more, Do you know why my weekly payment status is blocked in the Dasher app?