Thanks, Authorization will eventually expire and drop off releasing the hold on funds in a few days. So I made a Fast Track order trough their website but whilst checking out I received unsuccesful payment error but in fact I have been charged for an order that doesn't exist. 1999-2023 PayPal, Inc. All rights reserved. On finishing the call my daughter went back on the website to check stock availability for herself and found 5 items out of 6 still available for home delivery. Shoppers will have 30 days from when stores fully reopen to return their goods. Goodbye. Payment taken but no order placed - MOO | Support Argos on the App Store i tried to buy a shed for 208 n kept being told my card was not authorised, after trying 5 times, i decided to abort the mission.No email confirmation or text of purchase as per usual.Next morning I checked my bank and 1040 had been taken by Argos so phonecalls ensued only to be told after 19 mins waiting that there is no recollection of any order or payment, so they transferred me to an automated phone that wanted my confirmation Number which obviously I havent got, so im still waiting to get my 1040 back.This is Argos.. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. No notes are made on their computers, that others working there might find useful. We've asked Argos if these shoppers will be refunded automatically, or if customers need to get in contact, and we'll update this article when we know more. An Argos spokesperson said: We are in touch with these customers to apologise for the delay and reassure them we are processing their refunds. Thank God I did not pay an order online where I would realize two weeks later they will never deliver this and I would have just wasted time having to order different one after I would figure this out. argos taken money but no order confirmation. I was told all line managers had finished their shifts and i would have to ring again in the morning. This usually happens when the payment has been pre-authorised by your bank ready for us to complete your order. Called BOI, they cant find the issue on my side, so has to be Argos. I tried to pay again, this time paying the full amount and directly entering my card into the PayPal Express window and it successfully went through. Argos shoppers furious as hundreds of pounds taken from accounts As all our records show that the correct item was sent out to you I am unable to assist you further in this matter. She sheepishly said good bye and call ended. This 'woman', was the strop-bag I had expected and more. Add message. The payment went through on Paypal's end, but when I was redirected back to the store, I received an error saying the payment method was invalid. Because of this i was treated like a second class citizen. Please feel free to write in and let us know that you dispute our decision (the fact that she was much easier to deal with than 'Lisa', did not make the situation any easier). It then occurred to me that the package was a bit small compared to the size that I was fully aware it should have been. It's still says the payment is pending on paypaly and money are gone from my bank account but I guess I just gotta wait a bit . I am currently waiting for some-one to call me back, as I don't see why I should wait AGAIN and pay interest to my bank, whilst Argos earns interest from my hard-earned money all this time. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. david and olivia review After assuring her that it was them who had terminated the call which she denied and a short 2 way banter ensued with her not wanting to take responsibility. I strongly suggest that you don't buy anything from this company, not unless you want to WASTE your TIME and money, the staff are just rude, customer services are just rude, and their products are LOW standard CHEAP RUBBISH! microsoft flight simulator 2020 stream deck profile; the wrong missy talent show; carleton college athletic director; houghton lake cabin rentals; meijer shredded cheese; morton buildings sales consultant; building within 1m of boundary; jalapeno salt water taffy; define unremarkable medical and would get back to me. I too have been ripped off my Argo's they just want your MONEY! He could not explain this, as it had apparently been passed around several delivery drivers and he was at least the third. He was asked my name and i said justin oneill. I am awaiting my apology but I do not get it. She said: "Please please help me I have made a purchase online for 500 via gift card and it has taken money off card but not generated the order!". argos taken money but no order confirmation. how much do home and away actors get paid - asrefava.ir Things (IOT). I have been without my laptop for two months now. ), then queried the fact that the package had been torn down two sides and put back together again with at least two different types of tape. This is because the payment will be rejected by, as no order has been placed, this payment then gets placed into Paypals holding account. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Argos standalone stores are currently closed while branches in Sainsbury's supermarkets are open for collection orders only, Video explains how you set up your Argos gazebo, Independent Press Standards Organisation (IPSO). no returns accepted. If you have a new account but are having problems posting or verifying your account, please email us on. Briefly this is not the first problems we have had 2 years ago they took 500 for 2 couches which they failed to deliver and then could no longer supply. I placed a home delivery order with Argos on Wednesday. Nice excuse for them, I suppose, so they can't deliver what IS available, because nothing is! I didn't receive a confirmation email after ordering. If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. Another customer said a 500 gift card payment had been processed despite the order not going through. and asked exactly where this left me. Help!! From the 1st phone call to place my order, all I have had are problems. The employee took my order and same again asked me to spell my name. I questioned whether it was normal practice for them to take money for goods they were not actually prepared or able to supply. They won't even change it, Ive had it about 3 days, and they told me that they couldn't exchange it because there is nothing wrong with it, that I need to buy BETTER BATTERIES! Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). I went there to buy this and eventhough they claim this is NEW product and they have this machine in stock, i the store they say it is discontinued or not available at all. argos taken money but no order confirmation. Leave the Archive. P me off that much I will never use Argos / homebase ever again. Argos order history boards.ie - Now Ye're Talkin' http://www.argos.co.uk/static/Product/partNumber/7641644.htm As the only option I can see, is to go to a solicitor and pay out more money! THEY ALSO HAVE SAID THAT THEY HOPE THAT I CARRY ON SHOPPING AT ARGOS IN THE FUTUREI DO NOT THINK SO. "I tried to place an order which wasnt going through so tried four times, just over 300 each time. They told me to wait and see what happens and if I am charged then they're happy to refund me. When I used PayPal to pay for it, it redirected me back to my trolley and said it was actually out of stock, however the PayPal transaction is still going through. I received an email confirmation with the order but there is nothing in my account when I sign into Argos.ie There is no order history section at all. argos taken money but no order confirmation THE ONLY ADVICE I HAVE TO GIVE AT THIS POINT IS: The response? Its the biggest name in ulster. I went to the store on Friday, but nobody knew anything about it, so they had to call their customer services team. WHAT CAN I DO, I bought a laptop from Argos in November, it worked for two weeks then the screen broke. I quote: "This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. 'Uncorrectitude'? I am obviously not going to let this drop, so I would be grateful if anyone out there can provide me with any info that would help. Tell me is this the way that such a large corporation should behave and are they even acting legally. I was told to take a till right beside another employee that was fixing a light. Argos taken money but item is still out of stock - Is this normal? I explained everything again at length (including the info from the courier - for which she demanded a name, that I refused to give up, to the same people that are "not allowed" to give customers their own names!) I had this last week, I got charged twice and only received one order confirmation. I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. argos taken money but no order confirmation I also said that there must be some law which they were breaking. PayPal transaction is still going through even though Argos order I RANG THE CUSTOMER SERVICES DEPO FIRST AND THEY SAID THAT AS IT HAD FAULTED TWICE I WAS WITHIN MY RIGHTS TO ASK FOR A DIFFERENT MP3 MODELBUT WHEN I ASKED AT ARGOS THEY SAID I COULD EITHER HAVE MINE SENT AWAY FOR REPAIR OR A LIKE FOR LIKE EXCHANGE. End of ridiculous conversation. It takes 1 day to leave my account but 10 to leave Argos! The call handler (Will), was very pleasant and assured me he could deal with it, so I took a deep breath and began. Touch device users, explore by touch or with swipe gestures. I asked whether in the circumstances they were willing to offer any compensation. Please rest assured that the payment wont be taken and we'll automatically cancel the pending amount within 24 hours. They said it is up to Paypal. . And that Ive USED it! This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. I also requested 'Lisa's' surname so I could get through to her but was told that they are "no allowed to give out their surnames". The counter attendant smirked and asked how you would spell that. Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment. Download the new Argos app for your iPhone or iPad today to start exploring our huge range of products. When I got home I noticed they were not compatible so I returned to argos(33 miles) to get a refund. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. I explained that my head was about to explode and wanted to speak with manager as I wanted this sorted out immediately as I was in no mood to keep repeating myself. The complaint has been investigated and resolved to the customers satisfaction. tyrell fuimaono sister; missing 411: the hunted wiki Didn't really think much of it (there is often some problem or other with their website) as I had enough to get on with. This person told me that they were not in the least surprised by the mix up as Argos are always giving them incorrect items to deliver. You can use this space to go into a little more detail about your company. Argos - Taking money for products which are not available Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. The Perth branch returned my payment via the card I bought it with, then told me it takes 10 days to reach my account! Submit a complaint and get your issue resolved. I spent nearly 1,000 on furniture (which they took from my credit card in record time). 'Edication'? ), then finally told that 'Lisa' had gone home and I would have to speak to her Monday. I went into the Argos store today and they seem to think because the order failed and I'm received no confirmation emails from them then within a couple of days the money should go back . Leave the Archive, I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. This comment was posted by a verified customer. caused. 1999-2023 PayPal, Inc. All rights reserved. They have an online promo code TECH10 available for 10% off that expires midnight today so I took advantage of that. they havent got anough edication about they are job or just thinks selling some think purchased a wii for christmas we wanted to return the wii unopened and still sealedthey said they could not accept it. Finally, after I had made several more calls and looked at websites and left messages for the charmless 'Lisa', I got a letter in the post on Friday afternoon. Our reason for ordering all this in the first place was because we had moved into an unfurnished place. Not to mention surfing, skiing. If your all reporting argos will be investigated. ), but Will was very apologetic and offered to have the goods collected and a refund issued, but it was likely to take up to two weeks.