Thanks for sharing your feedback. Find out how we combat fake reviews. Still haven't received it. beep.' I have called numerous numbers for months and I cannot get a person on the phone. Click the Reinstate Order button. The max file size is 10MB. Is the money worth spending for expediting? Its sad that you have to check on every company before making a purchase these days. in the end to just go through the regular process. I placed an order with them for a birth certificate for $23 on November 20. GetHuman features available: Phone menu & recordings transcribed. PLEASE DO NOT USE THIS COMPANY!!! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Save your money and use a different service. How to Cancel an Order: Orders can be cancelled at any time (prior to the end of day closeout process) until they have been paid. Vitalchek:Save your money. Ive called several time and never get through due to the high call volume. Best alternatives to phone. Regular mail service is not certified or registered and does not provide this protection. I don't understand why it takes so long to return the certificate, nor does anyone else but VitalChek. Charged $48 and no record exists. When uploading documents, please make sure that the image is clearly visible and the front and back of any required document are included. VitalChek does not have access to any vital record, or the information contained therein. VitalChek Reviews | Read Customer Service Reviews of www.vitalchek.com I found it quicker to drive to County Bureau of Vital Statistics, than to wait for VitalCheks to process my request. The kicker is that there is ABSOLUTELY NO PROOF ANYTHING WAS EVER SENT. DO NOT use this service if you really need your documents. Ordered birth certificate. We appreciate you placing your order with VitalChek and sharing your feedback. Contact Us Email Us If you did not find what you needed in the FAQ section, please email us and we would be happy to assist you. Tip for consumers:Try to contact the city youre ordering from first use Vitalchek as a last resort only. For packages with online notaries: If you decide to cancel your application after completing the online notary process and we didnt yet expedite your application, we wont be able to refund the notary fees of $25 from your package cost. No refund will be issued should the above-mentioned circumstance occur. In these circumstances, you will be refunded the entire amount you have paid. I have until July this year to turn this into immigration for my husband or we have to start everything all over again! Please refer to the resources below to see how VitalChek can assist you. Read Customer Service Reviews of www.vitalchek.com - Trustpilot Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. If your state uses VitalChek, all you need is your eight-digit order number and six-digit PIN number to check on the status of your birth certificate delivery. I see there are a lot of complaints about the same issues with this company. Step 2: Click the Cancel Order button. This company is a complete joke. Tip for consumers:the order could take longer than the time listed. Vanessa on customer service chat, literally hung up on me when I questioned why they wouldn't accept the Certified copy of my marriage license given to me by the County Clerk of El Paso County in Texas. No customer service, when calling in have to hold on FOREVER! Order Your Official Vital Records Online - vitalchek.com HelloLlewellen. I selected Interntaional, and entered my address, I entered the "province" on the second address bar and typed province : Hay Nahda. If you deal w someone from this company and it takes 9 months. Order has been cancelled. To correct this issue, please change the shipping address so that it is the same as the billing address or use a credit card with a more acceptable billing address. This fraud company has all my personal info now. If you need to fax your documents, please follow the instructions on your Identity Verification Form. They keep emailing me saying there are missing items when no items are missing. Use our online Frequently Asked Questions tool for answers to our most commonly asked questions, or to ask your specific question if a common answer is not available. Performance & security by Cloudflare. How to Check on the Order Status for a Birth Certificate Verification can help ensure real people write reviews about real companies. I was charged 2 months ago. If we cancel your order, we won't charge you. Order Status. No receipt of document or email concerning document. Cancel Order message is displayed. It tool SIX months almost to the day. If I could give minus 5 stars I would! Some fields have been entered and saved in VPS. I placed an order 4/30/2020. Due to strict security requirements, the only way to gain access to that information is to place an order for a copy of the record. 0/10 would never recommend using this service again. This allows you to track your package and confirm delivery. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I placed the order 10 days ago on a supposedly 1 day transaction. Order Your Vital Records Online | VitalChek Were sorry your experience didnt match your expectations. The action you just performed triggered the security solution. Archived post. For domestic mailing it's supposed to be free. Ordered birth certificate and did not receive either the certificate or the refund.