First Name Middle Name Last Name Date of Birth ID Type Select an option Remove item Last 4 SSN Tribal Id Application ID AT&T Prepaid Wireless Number Confirm AT&T Prepaid Wireless Number There is no clear reason to me why it is being denied and no one at xfinity can tell me why either; I just have to wait 2-3 days and if I don't hear back as to why, I have to call again. Hello and thank you! Who Will Qualify The National Verifier for EBB Program? and that all information you provided is accurate. If your bundle also includes a video service, you will be responsible for that portion of your bill, as well as any charges that are more than the monthly benefit. Eligible households will get up to a $50 benefit on their eligible mobile broadband service. I'm not sure you know what's happening here, but I'll take the one-off communication to get mine fixed. If you do, you will NOT be approved for the program with Xfinity/Comcast and will have to Re-apply to be approved through the national verifier all over again. Important News: Congress recently created the Affordable Connectivity Program, a new, long-term $14 billion program that will replace the Emergency Broadband Benefit Program. 3. Federal Register :: Affordable Connectivity Program; Emergency I have triple checked that all my info on the xfinity ebb application is matching the info on my national verifier application, so that is not the issue. The Federal Communications Commission initiated the Emergency Broadband Benefit program for eligible households. Received a Federal Pell Grant in the current award year. Bingo "You've been approved for the Emergency Broadband Benefit program. I am waiting to be rejected again on my 2nd attempt prior to getting my name updated before trying to sign up a 3rd time thru Comcast. The ACP is a government program that provides a benefit for. That stupid voice just wants to send me a link. Not sure why it was not the full 50. Thank you! I was never able to speak with anyone no matter what menu option I pressed. More information regarding the Affordable Connectivity Program is available here: https://www.fcc.gov/affordable-connectivity-program. [Edited: "Solicitation"]. This is such a headache to deal with this. For purposes of applying for the Affordable Connectivity Program, how is household defined? Hello all, I am sorry for all the issues you are experiencing. How long will the Affordable Connectivity Program last? The ACP is a federal government program that can help eligible customers pay for their home internet service. In an Advisory issued on November 22, 2021, the Office of Inspector General (OIG) of the Federal Communications Commission alerted EBB providers, beneficiaries, and the public to improper and abusive EBB program enrollments made in connection with the USDA National School Lunch Programs Community Eligibility Provision (CEP). 1-855-846-8376. Re- explained everything for..how many times is it now, 4 calls total I believe. Called xfinity again and was told to call the National Verifier. How do I get help? Same problem. Can I speak to a human that can assist in resolving this matter? PDF Verifier from any computer or rovider's FC p lyOnline the National Users may not share accounts. In this program, you will get a 50 dollar monthly discount on the internet, up to 100 dollar purchase discount on tablets, and many more. Consumers may also apply to the Lifeline program on their own through the NV consumer portal, or by mail. This Covid-19 pandemic makes millions of Americans struggling through their livelihood. What if someone else in my household is already receiving an Affordable Connectivity Program benefit? @sofarsogood Did you fill out all of the information requested? off their internet or wireless service, or up to $75/mo. Hello, @user_2b2197. Or was there something you couldn't fill out? I was approved in May Nationally and have been trying with Comcast since. In this regard, it uses some programs and people who use those programs as qualification criteria. I have resubmitted the Comcast EBB application several times and I get the same rejection email. On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program. They will be unable to enroll consumers in NLAD without a qualified result. (and then some!!) How do I qualify for the Emergency Broadband Benefit? The EBB was an emergency program created in response to the COVID-19 pandemic. I have gotten the same email as above. The Commission adopted the rules and policies creating and governing the EBB Program on February 25, 2021. Your application may have failed for one of the following reasons: You must first complete your eligibility application with the National Verifier before completing your enrollment application for the EBB program through Xfinity. Then re-submit your enrollment application through Xfinity. They want me to put my Comcast account in my son's name! Sounds just like my experience so far! Experienced a substantial loss of income since February 29, 2020, and the household had a total income in 2020 below $99,000 for single filers and $198,000 for joint filers. NLAD Accounts:Service provider representatives can sign in to the National Verifier using their NLAD credentials. Additional information will be provided to customers enrolled in the EBB program if any steps are required to receive the ACP benefit of up to $30 a month (up to $75 on qualifying Tribal lands) after March 1, 2022.