Cafe Sierra at Hilton Universal CityResponded on April 17, 2023Thank you for taking the time to rate us. Cafe Sierra at Hilton Universal CityResponded on January 6, 2023We are sorry that we did not meet your expectations during your last visit. Hilton Los Angeles / Universal City - Undercover Tourist Hotel has the right to remove you from the premise if outside food or drinks are found. Cafe Sierra at Hilton Universal CityResponded 5 days agoThank you for the rating and review. We are very sorry that we did not meet your expectations. Feast on Asian specialties at The Sushi Bar. I would definitely go back again. This is unlikely of our restaurant and staff. This is definitely a place I will come back over again. Kudos to the entire staff! Wish they were Alaskan King Crablegs tho. Wish there was a bar at the. Top Things to Do in Los Angeles with Kids, Top Hotels Near Universal Studios Hollywood, Photo courtesy of Sheraton Universal Hotel. Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. Hilton Universal City Dining Options Buffet breakfast happens at the signature restaurant, Cafe Sierra. Our first visit to this hotel turned out to be better than we expected. Make sure you connect with us via Instagram @cafesierrahilton or through our website cafesierrahilton dot c o m for the most up to date information. Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. All come with flat-screen TVs, mini-fridges, coffeemakers, and robes. Executive suites come with either a king bed or two double beds. After check out, we were lucky that valet parking asked if we wanted both vehicles brought up - this was odd as we only had one vehicle. This stunning venue in the heart of the entertainment capital of Los Angeles will transform any occasion into an unforgettable event. Victor suggested a drink with pear and champagne and it was delicious. Sheraton Universal Hotel vs Hilton Universal/Los Angeles, How to Make Sheraton Universal City Reservations, exclusive discounts on theme park tickets, Getting from Disneyland to Universal Studios: Distance & Transport FAQs, How to Buy Universal Studios Hollywood Discount Tickets in 2023, 40 Universal Studios Hollywood Tips and Tricks for an Awesome Visit, 10 Best Universal Studios Hollywood Rides That You Cant Miss, How to Buy Discount Aquarium of the Pacific Tickets, 15 Reasons to Visit Disneyland Resort During the Holiday Season, A Halloween Guide to Southern California Theme Parks, 20 Best Southern California Beach Hotels and Resorts, Over 30 FUN Things to Do in Los Angeles with Kids, 12 Best Hotels in Palm Springs, California for Families, Couples & Golf, How to Buy Six Flags Magic Mountain Discount Tickets Now, 10 Best Hotels Near Six Flags Magic Mountain, How to Buy Discount Universal Studios Hollywood Tickets, Best Rides at Universal Studios Hollywood, Shuttle service to Universal Studios Hollywood and City Walk, Location within walking distance of Universal Studios, Club lounge with complimentary continental breakfast and evening hors doeuvres, Rooms can overlook the freeway (ours did not have noticeable noise), The Californias restaurant feels a little tired, This hotel has a more intimate feel than the Hilton next door, Its often referred to as Hotel of the Stars due to celebrity sightings. Dinner Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Gluten-free Options, Non-Smoking, Private Room, Wheelchair Access, Wine Popular dishes Lobster Steamed thermidor 58 reviews Oysters 48 reviews Prime Rib 14 reviews 152 Photos +147 More Menu Seafood + Prime Rib Dinner Buffet Champagne Brunch Saturdays. I know that people in the industry frequent the hotel or live/have lived there, probably for this reason. Service was terrible. Located on Lobby Level, In the Mix is the Art Deco-inspired lounge and bar with an eclectic food menu. Dress Code: Business casual. We look forward to hosting you in the future. We had a wonderful experience at the Hilton, Universal City. If you buy something through our links, Oyster may earn an affiliate commission. Weve just never used it during our stays. Shuttles run on a consistent loop throughout the day to Universal Studios Hollywood, City Walk, Hilton Los Angeles/Universal City, and Sheraton Universal Hotel. Cafe Sierra at Hilton Universal CityResponded on February 20, 2023We are glad you enjoyed dining with us. Tripadvisor performs checks on reviews. For a more exclusive experience, book a private shaded cabana. Huge assortment of items. We are glad that our front desk team went above and beyond to rectify the issues you had. Thank you for taking the time to review your visit. Pool in Orlando - Orlando Family Resort - Hilton Orlando Bonnet Creek Overall for $99 it was disappointing. Universal Studios Shuttle Available from Metro Station. Thank you for taking the time to rate us. Your feedback is valuable for our improvement. We had asked another waiter working at another table for our waters, our juice and our champagne. We apologize for any inconvenience caused by the hostess's error in seating and for the delay in locating your waiter. You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. They also complemented us with a delicious chocolate mousse cake in honor of our anniversary. There are open common areas with trendy furniture, a pool and hot tub, simple but modern rooms, garden space,, 555 Universal Hollywood Drive, Los Angeles, California 91608-1001, United States. When deciding which hotel to choose, one important consideration is the loyalty program that is most advantageous to you: Marriott Bonvoy or Hilton Honors. Notable Amenities Babysitting and shoe shine services, business center, catering service, conference facilities, fitness center Pros and Cons Pros Hilton Los Angeles / Universal City Address 555 Universal Hollywood Drive, Los Angeles, California 91608-1001, United States Website http://www.hiltonuniversal.com Oyster Hotel Review Hilton Los Angeles/Universal City Hotel Class: Upper-middle-range Scene A large and modern hotel with an impressive, renovated lobby and restaurant Matt(Manager) made things right but food was not being replenished at the different food stations. We appreciate your feedback and will continue to review our pricing accordingly. Hi Kathy, Sue, The staff did sing Happy Birthday the other tables who were celebrating but not me. Where you can earn or redeem points often drives whether to stay at Sheraton Universal Hotel or Hilton Universal/Los Angeles. Our experience included bottomless mimosas with wytcliff champagne. Mary, The hotel shuttle bus and proximity to Universal was awesome and the rooms and hotel areas were clean and pleasing to the eye. Eve, Thank you for highlighting our amazing team in your review. It seems like new management there than in the past. We appreciate your feedback as we continue to review our pricing accordingly. Its lobby also feels more intimate and upscale. The lobby was beautiful and everywhere looked fresh and clean. If you would like to provide additional details on how we could have improved your visit please email contact@cafesierrahilton. Massive in size with 2 double beds, but the most amazing part was the view! Thank you for providing feedback on your recent visit. Drinks. Zeeshan, Thank you for sharing a review of your recent experience. Food. 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